问题描述：
本人穷苦，散尽家财50分，求翻译
1、景点行程安排，景点游览次序的合理化；
2、负责安顿旅客的食宿，合理安排就餐餐厅、就寝酒店；
3、景点讲解，对旅游景点的风土人情，气候地貌，历史文化作全方位的讲解；
4、交通安排，汽车、火车、游船及机票的预订及统一领取。
只为成功找方法，不为失败找借口。
1、曾在两次客户满意度调查中，在“客户最满意的员工”一项，第一次得票率为全公司1000多名员工中前5名，第二次则排在首位。而沟通满意率达97.5%。
2、曾负责的“公共服务”及“公众事务”两个模块在公司所有部门横向评比中，排名第一。
3、策划组织了数次200-400人参加的活动。
4、负责与客户进行沟通，及时掌握客户需要，了解客户状态，收集客户信息，开拓客户资源；定期制作客户特殊个案报告表协助客户服务经理建立客户中央资料库。
5、负责管理处质量管理控制，质量目标和纠正预防措施的制定与实施
6、广交会期间，作为2名领队之一，带队在机场驻点为酒店VIP外宾提供咨询接待服务。
问题解答：
1, attractions itinerary, attractions Tour order of the rationalization;
2, the visitors put in charge of accommodation, reasonable arrangements for dining restaurants, going to bed hotel;
3, spots on the tourist attractions of the customs, climate topography, history and culture for all-round on;
4, traffic arrangements, car, train, boat and plane tickets for the reservation and unity.
Only to find a successful method, not an excuse for failure.
1, two in customer satisfaction surveys, in the "customers most satisfied with the staff of" A first vote for the whole company before more than 1,000 employees in five, second ranked in the first place. Communication and satisfaction rate of 97.5 percent.
2, was responsible for the "public service" and "public affairs" in the company of two modules in all sectors in the horizontal and competitions, ranking first.
3, plotted and organized a number of 200-400 people to participate in the activities.
4, is responsible for communicating with customers, make the best of customer needs, know your customer, and collection of customer information, customer resource development; regular production, special case reports, customer service manager to help build customer central database.
5, responsible for the management of the quality of management control, quality goals and preventive measures to correct the formulation and implementation
6, during the Canton Fair, as one of the two leaders, headed for the hotel at the airport VIP visitors resident advisory hospitality services.
上海旅游网