帮我看看这个activity怎么做?一点头绪也没有啊(特别是酒店服务行业人员进)

发布时间:2024-05-14 17:54 发布:上海旅游网

问题描述:

How could this habbit of stereotyping and making assumptions about people create problems in your day-to-day work? Here are a few examples to get you started:
-Creating embarrassment and confusion by assuming that two women or two men checking into a hotel together will require single beds. They could be gay couples
-Creating offence by assuming that a male will automatically pay the bill
-Making an assumption about a person's nationality based on their appearance
-Add at least five others which relate specifically to the workplace and ask for feedback from your Trainer
题目意思我已经通过词典翻译完全理解了,就是没办法再想出5个例子出来,希望大家想到什么说什么~在下感激不尽~

问题解答:

1. Assuming a lady will drink juice or soft drinks instead of alcohol or wine.
2. Assuming that the man and woman are husband and wife when they are checking in one room ,and they both have the wedding ring, thus, call them Mr X and Mrs X.
3. Do not call a middle-aged lady " Taitai(太太), What if she is single?
4. Assuming that a man at sixty staying in a hotel and a very young lady , having the same family name are father and daughter. and tell her " Your father has a message for you, Miss Peterson. "

5. Recommend the expensive dishes to a a well-dress person, Being well-dresses does not necessarily means that person is rich.

1. A car salesman making a wrong assumption in approaching the male customer when a couple were visiting the show room, while actually it was the lady who wanted a car.
2. Creating offence by assuming a man from Britain as an English while he is actually a Scottish. (my personal experience)

第一个跟酒店没啥关系哈。。。

3. Assuming a Chinese looking guest speaks Chinese and you greet with Chinese while he/she knows nothing about Chinese.

实在想不出了,先给你这三条哈

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