酒店投诉信英语

问题描述：

一封酒店投诉信（说我没有事先登记，事先不到服务台预订房间，房间有些灯不着，电视频道少，浴窒没有热水，客房服务态度慢，服务差，希望改进)

问题解答：

Dear Sir,
I checked in your hotel on (日期）. During my staying there, something made me feel uncomfortable:
1. When I checking in, the receptionist complained that I didn't
make a reservation. But, is it neccessary to make reservation for each time?
2.In the guest room, some facilities had problems. Some lights couldn't on; There is no hot water in the washroom. And TV channels are too limited.
3.The service for guest room was too slow, and their staff was in a bad service attitude.
As a hotel, it shouldn't has problems as I told above. Each hotel hope to give a good impression to the guests. So I hope something can be changed for your hotel and for a improvement.

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