酒店服务英文论文，急啊.....

问题描述：

我们要写一篇关于市场服务的英文论文，只要及格就行。还有五天就要交了，diaty要求写600左右，正文写800到1000字左右。
下面是要求，能写多少写多少
一）Construct a Service Encounter Diary
*based on your selected service experience, identify and document four distinct service incidents that were critical in your evaluation ofthe overall service experience with the firm.
*you are also required to provide an individual evaluation of each of the four criticals.
二）The report
*summary
*formal introduction to report-purpose, sources of information, limitations,structure.
*Introduction to the service,service firm and environment(200words)
*Expectations:including the factors that influenced your expectations.
*Service critical and ratings:select from the service encounter diary two critical and provide a very brief summary for each cl of approximately 100words including the ratings.
*Critical analyse and evaluation of the selected two service CIs
(这个不会写就算了）
*Conclusion:recommendation
会多少写多少，真的谢谢了！！！

问题解答：

酒店服务怎么又成了市场服务啊！好难！