有没有人有酒店的那种星级标准的英文版,跪求,谢谢

发布时间:2024-05-21 16:06 发布:上海旅游网

问题描述:

就是说一般的星级酒店需具备什么设施,什么服务条件等,但是要英文 的

问题解答:

Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

  OBJECTIVE:
  To contribute developed customer relations and administrative skills to a challenging in a hotel.

  SUMMARY OF QUALIFICATIONS:

  Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
  Detail-and goal-oriented.
  Function well in high-stress atmosphere.
  Knowledgeable on both EECO and APTEC computers systems.
  CAREER HISTORY
  1992-Present THE OLIVER HOTEL,Whitewater,KS
  Hotel Clerk
  Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.

  1988-1991 WALDEN HOTEL,Walton,KS
  Hotel Clerk
  Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

  1986-1987 WALDEN HOTEL,Walton,KS
  Sales Associate
  Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

  1983-1985 BETHEL COLLEGE,North Newton,KS
  Secretary
  Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

  EDUCATION
  BETHANY COLLEGE,Lindsborg,KS
  Bachelor of Science;Sociology,1983

  PREFERENCES
  Furnished upon request.

  Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
  Education is de-emphasized because candidate's work history is strong.

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