问题描述：
如题,尽量详细些的.
问题解答：
大堂副理本不属于总台人员，但仍属于酒店的接待人员之列。大堂副理通堂在大厅上班，*近总台。大堂副理的主要职责是保证客人得到满意的服务。由于大堂副理的头衔和位置，客人如果有什么问题，或对酒店有意见，大多数喜欢去找大堂副理解决。大堂副理有责任解决客人的问题，协凋酒店接待工作，让客人满意。有时，客人因账目问题与前厅人员发生争执，大堂副理也要去解决。此外，大堂副理亦接待某些客人。有的大堂副理还负责行李和迎关等工作。
Big hall the assistant manager doesn't belongs to a total set personnel originally, but still belong to the row of the desk clerk of the cabaret.Big hall the assistant manager the hall goes to work in the hall, near total set.Big hall the main job of the assistant manager promise the guest gets a satisfied service.Because big hall the title and position of the assistant manager, if the guest have what problem, or have intention to see to the cabaret, like to find a big hall assistant manager to resolve mostly.Big hall the assistant manager contain the problem that the responsibility resolves a guest, moderating the cabaret reception work, making the guest satisfied.Sometimes, the guest disputes suspicion because of settling an account problem and former personnel of hall, big hall the assistant manager also will resolve.In addition, big hall the assistant manager also receives some guests.Big hall of have the assistant manager still is responsible for baggage and faces a pass etc. work.
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